We are Waukesha IT support experts, serving Wisconsin
From ‘one-off’ fixes to extensive IT support services, we do as little or as much as you need us to. We can:
Get the right support solution for your needs
As a valued IT support partner of organizations across Waukesha WI, we understand and address the specific needs of our diverse customer base:
Business management
Business accounting software
QuickBooks, Peachtree.
Virtual CIO
Helping you create and implement the right IT strategy for your organization.
Communication and collaboration
Business email
Office 365 and Google Workspace solutions.
Cybersecurity and business continuity
Data backup
Providing local, offsite and hybrid business continuity and disaster recovery solutions for servers and SaaS.
Disaster recovery planning
Helping you take back control in the event of a disruptive event with a clear, actionable plan.
Endpoint security
Installing, configuring, and maintaining endpoint protection to keep your devices out of harm’s way.
Incident response
Addressing and managing the aftermath of a security breach or cyberattack.
IT assessments
Offering vulnerability management, penetration testing, risk assessment, security awareness training and compliance consulting services.
Security awareness training
Protecting your staff and organization from malicious behavior using reputable programs from KnowBe4 and Proofpoint.
Desktop support services
Apple support
Installing, configuring, and optimizing macOS and iOS devices, and MacPractice software.
PC and printer support
Managing the entire desktop lifecycle from procurement, deployment and support through to disposal.
Digital transformation and cloud migration
Migrate services to Azure and AWS
Microsoft Azure and Amazon AWS public/hybrid cloud solutions.
Remote access/work from home
Site-to-Site VPNs, PPTP/IPSec VPNS, SSL VPNs, Terminal Services.
IT infrastructure services
Firewall and network security
Protecting your organization from risks and vulnerabilities. Cisco, Sonicwall, Watchguard, Fortigate, Untangle, and other UTM solutions.
IT performance monitoring
Making sure your environment is healthy and performing as expected.
Networking support
Providing the switching and routing backbone and highway for your devices. HPE, Aruba, Cisco, Juniper, 3COM, Netgear.
Server administration
Windows 2012, 2016, 2019, 2022, Linux and Mac.
Storage and SANs
Design, build and manage your storage infrastructure across different vendor platforms – HPE, Dell, Synology, QNAP and others.
Virtualization
VMware vSphere, Microsoft Hyper-V virtualization solutions.
Because of our exceptional depth and breadth of experience providing hardware, software and services, we aren’t locked into a particular approach. You get the right solution for your needs because we’re vendor agnostic!
Case study
Seamless network upgrade drives down maintenance for Milwaukee nonprofit.
Urban Ecology Center improved network availability for its staff and visitors while dramatically cutting time spent dealing with unplanned IT downtime.
Trusted IT support Waukesha
Every organization is unique, and so is the service we provide.
Peace of mind
We’re not salespeople, so you’ll never face an ‘up-sell’, ‘cross-sell’ or ‘hard sell’ of any kind. The solutions we recommend won’t be based on pre-conceived ideas or a ready-made ‘packaged service’ because the answer to your problem is unique to you and your environment.
Extensive experience
Our highly skilled IT consultants have detailed working knowledge of key systems to ensure you get the connectivity, reliability, and security you’re looking for. We conduct in-depth investigations to identify the cause of any problem, and we’ll explain everything in plain English.
Affordability
Finding the right solution isn’t about making sacrifices on service or quality. We have access to a broad portfolio of software, hardware and services, so you’ll get a solution that’s both ‘fit for purpose’ and value for money. We don’t recommend upgrades when they aren’t needed, and we’ll involve you in as much, or as little of the work we’re doing as you’d like.
salespeople
2006
retention
contracts
See our approach to helping you succeed.
We cover:
Brookfield, Menomonee Falls, New Berlin, Oconomowoc, Pewaukee, Waukesha and more.
