Desktop Support Services

PC and desktop support

Even in an age of tablets and mobile computing, access to a secure and reliable desktop is still the foundation of a productive office and a successful business.

Source One Technology takes great care of your investment in IT hardware, and our engineers provide ongoing support for a wide range of equipment, from all leading manufacturers.

PCs and printers

No two businesses are the same, so we provide an ‘on-demand’ desktop service where you choose how much, or how little of our assistance you need. We can manage the entire desktop lifecycle from procurement, deployment and support through to disposal, for you.

Our services in this area include:

PC desktop support
Onsite and remote Installation, upgrade and maintenance of Windows and Mac OS hardware and software, system monitoring, antivirus management, system patching, and PC imaging/rollout.

Printer management
Setup, configuration, maintenance and troubleshooting of all popular brands of printers.

Hardware and software procurement
We can provide your organization with new brand new desktop computers, laptops, printers, and applicable software as required.

Working with us

Every organization is unique, and so is the service we provide.

Peace of mind

With Source One Technology, you won’t be locked into any service contracts.

Trusted partner

Unlike most vendors, we won’t try to upsell you expensive and unnecessary solutions; instead, we work to provide right-sized solutions that minimize your need to rely on us – partnership without salesmanship.

No middle person

We’ve completely eliminated the “sales” role in our business model; when you call, you’ll speak directly with one of our network engineers – no sales-speak, and no unnecessary tech-speak.

Exceptional service

We believe our greatest asset is our team of skilled and personable people who are committed to bringing you the best possible service and personal touch.

Long-term value

By consistently striving to deliver affordable solutions and far-reaching results, we have achieved a 98%+ client retention rate.

See our approach to helping you succeed.

We have worked with Source One Technology for many years, and throughout that time, they have always shown that they will act in the best interest of their customers. Source One Technology’s approach is very customer focused and honest, there is no push to buy products or services and no unnecessary billables for time. The team is responsive and capable in a wide variety of ways and has the experience to navigate complex situations. Time after time, we have brought obstacles to the table and they have solved them with well-engineered, cost-effective solutions. If you want to work with someone who does their absolute best for you and your organization, the choice is simple: Source One Technology.
Jack Wallner
Instructional Technology Manager
Shorewood School District
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