Fixing business IT problems – a simple guide for business owners
Fixing business IT problems can be a regular source of pain for many small business owners. Technology is great when it’s working, but can soon ...
Cloud computing, Firewalls, Networking, Security, Wireless
Security risks affecting your network and how to deal with them
Infiltrating the security of your core business network could be devastating for any sized business, particularly small businesses. Ransomware freezes the system, holding it hostage ...
Cloud computing services: migrating systems to the cloud
Here’s a scenario where Cloud Computing Services can provide value-add for your company… Imagine a small Milwaukee video production company’s editor filtering through a network ...
Applications, Hardware, Windows
Desktop support and desktops – have we made them too complicated?
Once upon a time, desktop support was the entry-level echelon of the IT infrastructure ladder. The mapping of drives, checking of cables, and maintenance of ...
An effective problem solving process for IT professionals
1. What is the actual problem? This should be the first question an IT professional should ask when it comes to troubleshooting various IT related ...
Is application virtualization now a necessity?
Microsoft’s move to Windows 10 and Server 2016 puts enterprises into a state of “perpetual migration” that brings a whole raft of challenges to enterprise ...
Minimise the risk of ransomware with these 10 effective methods.
Ransomware is a type of virus/malware that restricts access to an infected computer (by encrypting the files) and requires the person pay a ransom to ...
Regional settings for shared mailboxes in Office 365 / Exchange Online
I recently jumped in to assist a client experiencing multiple problems that occurred during a migration to Office 365. As I was working to correct ...
IT asset management – 3 vital keys to getting it right
Whether you’re a small business, a large enterprise, or anything in between, having at least a basic IT Asset Management (ITAM) process can help streamline ...
Managing Office 365 performance issues
Office 365 has been upon us for a while and represents one of Microsoft’s big pushes (alongside Azure) towards their “cloud first, mobile first” model. Most ...
A practical Professional Development Day plan for IT professionals
Professional Development Days are a mandatory requirement for employees at schools across Wisconsin. Teaching staff work with senior management to develop tailored training plans that ...
The main reasons why business projects fail
If we are going to stem the tide of failed projects, we need to get an understanding of the common reasons why business projects fail. ...
Client OS deployment & management
In my previous post: Active Directory Design and Network Resource Availability we discuss how your organization’s Active Directory design acts as a central orchestrator for ...
Looking at security and technology procurement
Organizations need to have an overarching corporate strategy for staffing and product/service acquisition if they expect to maintain a holistic approach to information security & ...
Setting the default file location for attachments in Microsoft Outlook
Let’s suppose you’re the Network Administrator that provides IT support for a company called Globex Corporation based here in Waukesha, WI. You have 100+ users ...
