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Remote IT Support
- This service is only available to US-based companies
If your organization needs help with IT Support Services but is located outside of the greater Milwaukee/Madison Wisconsin area that we provide onsite support for, you're still in luck!
We offer Remote IT Support Services to customers that extend past our physical or local reach. Our Senior Engineers will work with you via email, phone, remote support sessions, screen sharing tools, VPN, etc. to assist your in-house IT support team or organization as needed.
Stay at Home
Due to Covid-19 and the Stay at Home orders issued by local/state governments, we can still provide your organization essential IT Support Services while adhering to safety requirements and guidelines.
Experienced Senior Engineers
Our team of experienced Senior Engineers can assist with network and server infrastructure projects, and work with your in-house team to give you the right blend of skills for your project, right from the word go.
Reduce IT Workloads
Manage your infrastructure more efficiently by using our team to implement projects, troubleshoot issues, or monitor and maintain systems when you're short of time and have commitments to other critical projects.
“Having Source One Technology as our IT partner has been a pleasure. We have over 15 locations, so having them oversee the infrastructure has allowed me to concentrate on my staff, technology growth, and the day to day necessities.”
Matthew Alane
IT Manager
Bubon Orthodontics
Here when you need us
Working alongside your on-site team we do as little or as much as you need us to.
We can:
- Investigate and fix problems
- Assess what you have now and recommend improvements
- Install and configure new services when you need them
- Design, deploy and manage IT infrastructure for you
- Help you with applications, desktop support, servers and network infrastructure, email systems, firewalls and network security, backup & recovery, virtualization and cloud services
Software
- Avast Antivirus
- ESET Antivirus
- Google Management
- Microsoft Licensing
- Mimecast
- Office 365 Licensing
- Paessler PRTG
- Sophos Antivirus
- Trend Antivirus
- Veeam
- Veritas
- VMWare and more
Hardware
- APC
- Cisco
- Citrix
- Dell
- Fortinet
- HP Inc.
- HPE /Aruba
- Juniper
- Palo Alto
- Sonicwall
- Synology
- Ubiquiti and more
Services
- Backup Solutions
- Desktop Support
- Email Services
- Firewalls
- Google Services
- Hosted Services
- Network Infrastructure
- Network Security
- Performance Monitoring
- Server Infrastructure
- Virtualization
- Wireless Infrastructure and more
“In a world of ever evolving technology and digitization of data, being able to rely on a provider that can handle all aspects quickly and efficiently is key. That is what we found in Source One Technology.”
Mark Borden
General Manager
DHL Supply Chain
Why work with us?
NO sales people
Affordable services
Extensive experience
98% retention
NO long term contracts
“We use Source One Technology for network support as well as other unique situations that arise. Their integrity, thoroughness, and ability to adapt are what impress us.”
Pat Foran
VP, Information Technology
Park Bank
Looking for Remote IT Support?
Please fill out the form below and we will get back to you right away!
- This service is only available to US-based companies
