IT Infrastructure Services

IT performance monitoring

Regular monitoring and performance analysis of your IT infrastructure will identify problem areas before they affect availability.

Our engineers use comprehensive monitoring tools and implement industry best practice to minimize unnecessary outages and improve system performance.

Get more from servers, networks and bandwidth

Source One Technology can diagnose problems with your network and servers to prevent bottlenecks and downtime utilizing a range of software monitoring tools and the extensive knowledge of our experienced team of senior engineers.  Our proactive approach to network monitoring and system optimization means you deliver stable, reliable IT services to your users.

Once we complete our analysis, recommendations, troubleshooting, and problem resolution, we can then hand over to your internet network or server teams, or we can continue to monitor and optimize these systems for you.

Our monitoring and optimization services include:

WAN
Proactive monitoring shows you the health of your WAN links, routers, and firewalls to keep downtime to a minimum.

LAN
Get availability reports and active alerting on network switches, switch port utilization, uplinks, and key system thresholds.

Servers
We can monitor a plethora of indicators such as processor activity, disk use, memory utilization, network card bandwidth, up-time, service availability, and application status to keep servers running smoothly for longer.

Case study

In-depth network analysis eliminates problems at leading Wisconsin schools.

Carmen Schools of Science & Technology increases reliability of its core IT services and sets foundation for continued expansion of its Milwaukee schools.

Working with us

Every organization is unique, and so is the service we provide.

Peace of mind

With Source One Technology, you won’t be locked into any service contracts.

Trusted partner

Unlike most vendors, we won’t try to upsell you expensive and unnecessary solutions; instead, we work to provide right-sized solutions that minimize your need to rely on us – partnership without salesmanship.

No middle person

We’ve completely eliminated the “sales” role in our business model; when you call, you’ll speak directly with one of our network engineers – no sales-speak, and no unnecessary tech-speak.

Exceptional service

We believe our greatest asset is our team of skilled and personable people who are committed to bringing you the best possible service and personal touch.

Long-term value

By consistently striving to deliver affordable solutions and far-reaching results, we have achieved a 98%+ client retention rate.

See our approach to helping you succeed.

Source One Technology has been with us every step of the way over the last several years as we have invested and rolled out major technology initiatives. They have supplied key knowledge and know-how to our roll-outs of ubiquitous WIFI access to all of our students across our campus’, infrastructure improvements to provide the backbone for a hosted VoIP phone system, and assistance with our 1500+ device mobile computing initiative and 1:1 learning. The help that Source One Technology has provided has been invaluable to the success of these programs.
Eric Gran
Technology Director
Whitnall School District
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