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Category Archive

Below you'll find a list of all posts that have been categorized as “Technology (General)”

The IT Director’s Guide to Starting a New Job

In Education, IT Strategy, Technology (General), Training by Nathan MielkeJune 25, 2019

The IT Director's Guide to starting a new job

There are no IT Director manuals on how to start a new job. You just do it because no two situations are the same. On the bright side, there is advice to be offered from those who have done it before.  In this article, I’ll share a few of my … Read More

Technical Debt and How to Leverage Quality to Beat It.

In IT Strategy, Technology (General) by Nathan MielkeMarch 23, 2019

Leveraging quality to fight technical debt

Data, data, data. I love data. Way too much. More than is normal. I’ve written about it. Given workshop and conference sessions on it. I’ve extolled the virtues of high, accountable expectations around Help Desk management more times then I care to admit. A technical college even trusts me to … Read More

Understanding the E-Rate Process [Download Primer].

In Technology (General) by Jesse RinkDecember 3, 2018

E-Rate process 2019

The E-Rate process has begun for the 2020-21 application cycle, so we’ve created a quick guide to show you who can claim funds and what you can claim for. Who’s covered? All public and private Pre K-12 schools and public libraries. You receive discounts based on the number of students … Read More

Achieving Zero % Network Downtime [A Practical Case Study].

In Performance, Technology (General), Training by Nathan MielkeJuly 20, 2018

Zero % network downtime

In the 2017-2018 school year, the Technology Services team I was part of at Hartford Union High School (HUHS) delivered zero % network downtime! It was a great achievement and was always the outcome we were striving for. In our case, it gave students and staff uninterrupted access to digital … Read More

Fixing Business IT Problems – A Simple Guide for Business Owners.

In IT Support Guides, Performance, Technology (General), Training by Jesse RinkNovember 8, 2017

fixing business it problems

Fixing business IT problems can be a regular source of pain for many small business owners. Technology is great when it’s working, but can soon become a time and money drain otherwise.  Despite the fact that worldwide IT spending was flat in 2016, it still totaled approximately $3.41 trillion. That’s … Read More

Continuous Improvement in IT Service Delivery for Education.

In Performance, Technology (General), Training by Nathan MielkeAugust 9, 2017

continuous improvement

In this article, Director of Technology Services, Nathan Mielke, walks you through how his team at Hartford Union High School (HUHS) have adopted an attitude of continuous improvement to transform IT service delivery at the school and have pushed end-user approval over and above 90%! IT can sometimes be the … Read More

Managed Service Provider (MSP): What They Do and Why You Need Them.

In Backups and Recovery, Firewalls, Hardware, Internet, Monitoring, Networking, Security, Technology (General) by Jesse RinkJuly 10, 2017

computer managed services provider milwaukee

For most organizations, IT is ‘plumbing’ – you know you need it, and it needs to work, but you’d rather not have to roll up your sleeves to work out how to flush your caches or fix that data leak! A Managed Service Provider (MSP) is a technology consultant who … Read More

Cloud Computing Services: Migrating Systems to the Cloud

In Cloud Computing, Internet, Technology (General) by Jesse RinkJune 9, 2017

Cloud computing services Milwaukee

Here’s a scenario where Cloud Computing Services can provide value-add for your company…  Imagine a small Milwaukee video production company’s editor filtering through a network of drives, looking for the right clips to complete a teaser video for his new client. Burning the midnight oil to complete a project due … Read More

Desktop Support and Desktops – Have We Made Them Too Complicated?

In Applications, Technology (General), Virtualization, Windows by James RankinMarch 24, 2017

Desktop Support

Once upon a time, desktop support was the entry-level echelon of the IT infrastructure ladder. The mapping of drives, checking of cables, and maintenance of printers was considered to be the perfect area for junior staff to cut their information technology teeth. Career progression moved you further towards the “back” … Read More

Bearing gifts at the Catholic Educators Convention

In Company News, Technology (General) by Jesse RinkNovember 8, 2016

Getting the latest technology into the classroom is a perennial problem for schools because of tight budgets and shifting priorities. So when Source One Technology got the opportunity to sponsor this year’s Catholic Educators Convention (CEC), we jumped at the chance to make life a little bit easier with a … Read More

IT Asset Management – 3 Vital Keys to Getting It Right.

In Technology (General) by Zach DepreySeptember 20, 2016

IT Asset Management

Whether you’re a small business, a large enterprise, or anything in between, having at least a basic IT Asset Management (ITAM) process can help streamline the process of planning, deploying and supporting your IT infrastructure.  In this article, we will discuss each of the three major components you should focus … Read More

What makes an excellent desktop support technician?

In Technology (General), Training by Jesse RinkAugust 10, 2016

Just about any company needs someone to provide desktop support from time to time. Finding the best people for the job, however, isn’t always simple. Many businesses pick their IT technicians without much thought, and that can lead to huge problems, delays, and disappointments. When choosing the lifeline for your … Read More

The main reasons why business projects fail

In Technology (General) by Andrew BakerJuly 8, 2016

why business projects fail

If we are going to stem the tide of failed projects, we need to get an understanding of the common reasons why business projects fail. Here are some of the more common reasons, and what can be done to mitigate them. Depending on which research article you look at, anywhere … Read More

Looking at security & technology procurement

In Security, Technology (General) by Andrew BakerJune 7, 2016

security and technology procurement

Organizations need to have an overarching corporate strategy for staffing and product/service acquisition, if they expect to maintain a holistic approach to information security & technology procurement. A key question that needs to be answered is: Build or Buy? Many organizations – especially smaller organizations – take a one-off approach … Read More

All Articles

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Source One Technology is a team of highly skilled Network Engineers, each with 10+ years’ experience in the industry and a proven track record. We’re geeks who love working in technology, excel at what we do, and enjoy tackling new challenges. We cover Southern Wisconsin, including Milwaukee, Waukesha, Dane, Washington, Jefferson, Ozaukee, Racine, and Kenosha Counties.

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