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Category Archive

Below you'll find a list of all posts that have been categorized as “Performance”

Achieving Zero % Network Downtime [A Practical Case Study].

In Performance, Technology (General), Training by Nathan MielkeJuly 20, 2018

Zero % network downtime

In the 2017-2018 school year, the Technology Services team I was part of at Hartford Union High School (HUHS) delivered zero % network downtime! It was a great achievement and was always the outcome we were striving for. In our case, it gave students and staff uninterrupted access to digital … Read More

Fixing Business IT Problems – A Simple Guide for Business Owners.

In IT Support Guides, Performance, Technology (General), Training by Jesse RinkNovember 8, 2017

fixing business it problems

Fixing business IT problems can be a regular source of pain for many small business owners. Technology is great when it’s working, but can soon become a time and money drain otherwise.  Despite the fact that worldwide IT spending was flat in 2016, it still totaled approximately $3.41 trillion. That’s … Read More

Continuous Improvement in IT Service Delivery for Education.

In Performance, Technology (General), Training by Nathan MielkeAugust 9, 2017

continuous improvement

In this article, Director of Technology Services, Nathan Mielke, walks you through how his team at Hartford Union High School (HUHS) have adopted an attitude of continuous improvement to transform IT service delivery at the school and have pushed end-user approval over and above 90%! IT can sometimes be the … Read More

An Effective Problem Solving Process for IT Professionals

In IT Support Guides, Performance, Training by Jesse RinkJanuary 4, 2017

An effective problem solving process for IT professionals

Related articles

Application Analysis and End-User Experience part #2 – picking your poison

In Applications, Performance by James RankinMarch 4, 2016

Application analysis and the end user experience

In the first part of this article, we discussed the reasoning behind the rise in popularity of client-side metrics, application analysis tools and quantification of the user experience. User expectations are changing, and the focus of monitoring should be equally divided between client and server, rather than weighted towards the … Read More

Application Analysis and End-User Experience part #1 – why should I care?

In Applications, Performance by James RankinFebruary 14, 2016

Application analysis and the end user experience

Those who do not learn from history are doomed to repeat it. Attributed to Winston Churchill, this quote has a particular resonance for IT projects. Over the past fifteen years or so, near enough every project I have worked from has suffered from the same problem – that there is … Read More

All Articles

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Source One Technology is a team of highly skilled Network Engineers, each with 10+ years’ experience in the industry and a proven track record. We’re geeks who love working in technology, excel at what we do, and enjoy tackling new challenges. We cover Southern Wisconsin, including Milwaukee, Waukesha, Dane, Washington, Jefferson, Ozaukee, Racine, and Kenosha Counties.

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