Is this IT project management, or a hamster wheel of work?
Life in information technology can feel like one big project that never ends. It can also feel like the types of assignments are non-stop, with ...
The IT Director’s guide to starting a new job
There are no IT Director manuals on how to start a new job. You just do it because no two situations are the same. On ...
Technical debt and how to leverage quality to beat it
Data, data, data. I love data. Way too much. More than is normal. I’ve written about it. Given workshop and conference sessions on it. I’ve ...
Digital Transformation in schools – it’s not all about the technology
Over the last year, I’ve done a great deal of reading on Digital Transformation in schools, businesses and other organizations, and nowhere in what I’ve ...
Achieving zero % network downtime [a practical case study]
In the 2017-2018 school year, the Technology Services team I was part of at Hartford Union High School (HUHS) delivered zero % network downtime! It ...
Continuous improvement in IT service delivery for education
In this article, Director of Technology Services, Nathan Mielke, walks you through how his team at Hartford Union High School (HUHS) have adopted an attitude ...
