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Digital Transformation in schools…how real is it?

In Education, IT Strategy by Nathan MielkeFebruary 4, 2019

Digital Transformation in Schools

Over the last year, I’ve done a great deal of reading on Digital Transformation in schools, businesses and other organizations, and nowhere in what I’ve read has there been a focus on devices, storage arrays or core switches. Quite the opposite. Scholars and industry experts write about how organizations are … Read More

Achieving Zero % Network Downtime [Case Study].

In Performance, Technology (General), Training by Nathan MielkeJuly 20, 2018

Zero % network downtime

In the 2017-2018 school year, the Technology Services team I was part of at Hartford Union High School (HUHS) delivered zero % network downtime! It was a great achievement and was always the outcome we were striving for. In our case, it gave students and staff uninterrupted access to digital … Read More

Continuous Improvement in IT Service Delivery for Education.

In Performance, Technology (General), Training by Nathan MielkeAugust 9, 2017

continuous improvement

In this article, Director of Technology Services, Nathan Mielke, walks you through how his team at Hartford Union High School (HUHS) have adopted an attitude of continuous improvement to transform IT service delivery at the school and have pushed end-user approval over and above 90%! IT can sometimes be the … Read More

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  • Achieving Zero % Network Downtime [Case Study].
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